CJL COVID-19 Plan

We wanted to let everyone know what we at CJL Rentals are doing to keep everyone safe, and still conduct business under the present circumstances. The following are the practices we have developed with regards to apartment showings, lease signings, office hours and property management issues, due to the shelter in place requirements.

Apartment showings:

All staff wear masks and conform to social distancing guidelines. When showing an empty apartment, agents will unlock the door and allow the client to view the unit and then answer any questions. For an occupied unit, we can supply a walk-through video.

Lease signing:

When it comes time for lease signing, we do everything online using Authentisign via email link that allows all participants to read, sign, and print copy. 

Office Hours:

 We are using our office calendar to schedule office hours so that everyone can do their work in a safe environment. Carleen has a scheduled 10:00 conference call with the office staff to keep the workflow progressing along in a timely fashion.

Property Management:

Regarding maintenance issues during the shelter-at-home requirements, we are only responding to emergency health/safety problems. Everything else will be dealt with after the shelter in place order is lifted.

We hope this information is helpful and answers many of your questions about how the rental/property management process can work during the “New Normal.”

Best,
Carleen